Trust & safety

Transparent by default

How trust works on PoleStudioFinder

We label what we know and what we don't. Paid placements never grant Verified badges. Every review shows whether we confirmed attendance.

Badges & how they're earned

Verified BusinessReviewed by trust team

The studio has submitted documentation that matches its listed address and business name.

How it's earned: Requires a business license, DBA, or utility bill reviewed by our trust team. Paid placements do not grant this badge.

Community Verified ReviewsReviewed by trust team

At least five reviews on this listing have been verified via booking or class receipt.

How it's earned: Reviewers can attach a booking confirmation. We confirm attendance before labeling a review as verified.

Beginner-FriendlyReviewed by trust team

The studio offers dedicated beginner tracks and has consistent positive reviews from beginners.

How it's earned: Requires studio-attested beginner curriculum plus at least three positive beginner-level reviews.

Inclusive CommitmentSelf-attested

The studio has publicly committed to inclusive, welcoming teaching across bodies, identities, and experience levels.

How it's earned: Self-attested by the studio. We do not audit inclusion practices; if you experience discrimination, report it below.

Safety Info ProvidedSelf-attested

The studio has filled in waiver, spotting, and progression details on its profile.

How it's earned: Self-attested. Ask about crash mats and progression rules before your first class.

Report abuse or misinformation

If a studio, instructor, or review violates community guidelines, tell us. Reports are handled by a human within two business days.

Email the trust team

Have a question about a specific badge? Contact us.